managed service provider, it support, it services

SmileNET Managed Network Services offers a comprehensive and robust program for outsource management of information technology. As your Managed Service provider Smile will provide all endpoint protection and content filtering to the physical hardware, as well as streamline and optimize your network to ensure your network is operating efficiently.  The benefit to an outsourced management, Managed Service provider, strategy is a single vendor for all IT device management, maintenance and services, from coordinating and consolidated billing to improved efficiency by only making one call when an issue arises.  Let Smile be your Managed Service provider and be responsible for regular monitoring and maintenance, proactive patch management and system updates and more.

Latest News about Cybercriminals – Great article about How to Outsmart a Cybercriminal!

Over the past year, the pandemic has set many records. According to the FBI, there was a 300% increase in “reported” Cybercrime in 2020. Hackers were stealth by taking advantage of work from home employees, and as a result caused a 20% security breach in organizations.  And what is more concerning is the lack of movement by organizations to protect themselves with the simplest of multilayer security.  Take time to read this blog from Sharp…it’s worth it! 

Product Type Product Description
Anti-Spyware & Anti-Virus Endpoint protection to keep your systems safe from infection and running smoothly.
Blacklist/DNS Monitoring Ensures full performance of your mail server.
Content & Web Filtering Block high-risk sites, avoid phishing, and keep employees on-task.
Email & Spam Filtering Deny known spam and unwanted emails for a cleaner inbox and time-savings.
Firewall & Intrusion Prevention Effective first-line protection to defend against inbound attacks on your network.
Product Type Product Description
Disaster Recovery Appliance Instant virtualization and encrypted image-based backups.
Entry Level Offsite Automatic, continuous, data center backups with 448-bit encryption.
Onsite Backup Reliable image backup of your entire system—email, documents, settings, and applications.
Redundant Onsite/Offsite A backup to your backup, ensuring that worst-case, you’re still protected.
Mid-Tier Onsite/Offsite Onsite and unlimited cloud-based backups for bare metal restorations.
Product Type Product Description
Desktop/ Laptop Dell’s powerful business and professional grade workstations to streamline your firm.
Server Central storage and network administration for effective management.
Switches Cable and network traffic management to streamline communication.
Security Subtle, sleek,and highly effective appliances to protect your network.
Wireless Convenient access for employees and guests alike.
Product Type Product Description
Domain Hosting Build your brand through unique domain names that create greater market visibility.
Web Hosting Dynamic web pages to attract and appeal to your market segment.
Hosted Exchange Reliable uptime and data protection for your email system.
Hosted Exchange/Server/ SharePoint Offsite server alternatives for hybrid cloud business management solutions.
Hosted Lync Real-time presence information, immediate meetings, and enhanced online presentations.
Hosted Office/SharePoint Office in the cloud, enabling access anywhere, on almost any device, for business on-the-go convenience.
Phone System Enterprise-quality VOIP systems to facilitate business growth with ease.
Product Type Product Description
Remote Automation/Monitoring Continuous, managed network monitoring for immediate issue remediation, asset management, security deployment, and remote accessibility.
Live Helpdesk Panel Almost instant support for issue resolution from a team of certified network professionals.
Equipment Management Robust and sophisticated asset management for every aspect of business-from sales, to service, to accounting, to inventory.
CRM Comprehensive solution for efficient management of both current and new accounts to increase productivity and reduce costs.
Network Assessment/Analysis Non-invasive IT assessments to analyze and collect network data for an easy IT transition.
Meter Auditing/CPC Automatic meter and toner reporting for no-hassle MFP management with little to no downtime.
Product Type Product Description
Entry Mobile Device Management Locate and manage employee devices, while protecting sensitive data.
Mobile Device Application Management World-leading way to secure, manage, and deploy enterprise apps.
Enterprise MDM Secure management of mobile connections to network resources-easily scalable and flexible to grow with your business.

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