Careers at Smile

Smile Business Products in looking for Controller to join our team. Responsibilities include overseeing cash management, branch level accounting, analytical report summaries and other functions listed below.

Essential Functions:

• Perform monthly closing activities, including adjusting journal entries and account reconciliations.
• Create monthly reporting package by performing analytical report summaries.
• Investigate and report on variances beyond normal standards.
• Manage 401K/Profit Sharing Plan
• Oversee cash management.
• Maintain separate branch level accounting.
• Assess accounting operations and staff to develop key recommendations for standardization, process improvements, increased reporting accuracy and close acceleration. Lead implementation of these improvements.
• Supervise and manage Accounts Payable
• Review payroll bimonthly
• Prepare and file all monthly sales tax reports.
• Prepare and file all annual property tax reports.
• Interface with the Company’s outside accountants for annual financial statement audit
• Review PTO liability report
• Oversee Company’s Fleet Vehicle Management
• Lease accounting (ASC 842)
• Other duties as assigned.

Knowledge, Skill, and Experience:

• Minimum Education required: BA/BS degree in accounting or related field (CPA certification preferred)
• Minimum Experience: 5+ years of progressive accounting experience, including management of staff and ownership of reporting.
• Advanced working knowledge of general accounting principles.  (US GAAP)
• Desires to lead, coach, and train others.
• Excellent communication skills (written and verbal)
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, Power Point),
• Skills Required: Ability to Multi-task, Attention to Detail with a commitment to high Quality, Problem Solving, and must work well under pressure and with deadlines. Able to maintain a positive work environment and exhibit cooperative behavior.
• Successful applicant must pass a post-offer background check and drug/alcohol test as a condition of employment.

We offer competitive salary ranging from $80K-$95K.  Excellent benefits package (including medical, dental, vision, and life insurance).  Matching 401k package.  Generous Holiday schedule.  In addition, we provide tuition reimbursement, on-going training, and company events.

Smile Business Products is looking for Field Service Technician to work out of our Sacramento office.  This position requires on-site repair of MFPs and printers.

Job Summary:

Responsible for on-site installation, repair and service of office technology equipment including copiers (MFP) and managed printer services. Interact with our customers on a daily basis to resolve technical issues and provide customer support when needed.

Essential Functions:

• • Provide on-site technical service including installation, maintenance, and repairs to equipment/accessories ensuring optimum operating condition based on manufacture specifications.
  • Install equipment systems, accessories, software and feature keys at the workplace and/or in the field.
  • Test equipment and ensure it is working to customer satisfaction.
  • Communicate equipment problems and solutions with supervisors and managers.
  • Maintain quality records by properly documenting service calls, system repairs and upgrades according to service agreements and requirements.
  • Complete required training and certifications; participating in educational opportunities.
  • Maintain proper and accurate inventory for the purpose of service and communicate with Inventory Department when required.
  • Ability to track orders throughout the ordering and delivery process and keep customers accurately informed.
  • Maintain company assets (i.e. car, tools, phone and inventory) and comply with company policies.
  • Travel to customer locations on a regular basis
  • Attend monthly/quarterly/yearly meetings.
  • Build and maintain good customer relationships.
  • Other duties assigned by management.

Essential Functions:

• High School Diploma/ GED An associate degree (A.A.) or equivalent from a two-year college or technical school is a plus.
• Technical understanding of operating systems, business applications, printing systems and connectivity is desired.
• Strong comprehension of small and large format and color production processes
• Assess and troubleshoot customer hardware production problems or issues.
• Understand and accurately communicate cost estimate information to the customer.
• Must have good record keeping and communication skills.
• Valid driver’s license with good driving record
• Travel may be required for business and training purposes in/out of service area.
• Perform work outside of normal work hours when necessary.
• Must be able to safely move and lift equipment up to 30 on limited occasions.
• Frequently required to stand, walk, bend, stoop/knee, crouch
• Must work well under pressure and with Able to maintain a positive work environment and exhibit cooperative behavior.
• Project a positive image through proper attire, communication skills, and personal grooming
• Successful applicant must pass a post-offer background check and drug/alcohol test as a condition of employment.

We offer competitive hourly rate from $19.00 to $29.50 plus a company car.  Excellent benefits package (including medical, dental, vision, and life insurance).  Matching 401k package.  Generous Holiday schedule.  In addition, we provide tuition reimbursement, on-going training, and company events.

Smile Business Products in looking for Staff & Payroll Accountant to join our finance teamworking closely with our CFO.  Responsibilities include maintaining general ledger, reports and statements, and payroll functions.

Essential Functions:

• Perform semi-monthly/monthly payroll calculations, including compiling sales commission reports, computing sales bonuses, reconciling timecards, reviewing adjustments such as PTO and unpaid time for approximately 100+ employees in CA and NV.
• Research, identify and resolve necessary payroll corrections.
• Prepare monthly 401(k) report, journal entries, and the annual census electronically.
• Maintain all necessary records with 401K and payroll.
• Manage benefits accruals, such as Personal Time Off (PTO), and ensure that company policies are being adhered to.
• Verify employee benefit insurance withholdings for accuracy.
• Prepare manual checks, as necessary.
• Respond to inquiries concerning paid wages, payroll deductions and accruals, wage garnishments, and child support payments.
• Process month, quarter, and year end payroll tasks, such as tax deposits and tax filings, year-end W-2s, and other compliance reporting for Federal, CA & NV.
• Perform monthly journal entries and reconciliation of general ledger accounts. Prepare monthly balance sheets, income statements, and profit and loss statements.
• Create monthly reporting packages by performing analytical report summaries.
• Investigate and report on variances beyond normal standards.
• Maintain separate branch level accounting.
• Prepare and file all monthly sales tax reports, and annual property tax reports.
• Interface with the Company’s outside accountants for annual financial statement audit
• Lease accounting (ASC 842)
• Other duties as assigned.

Knowledge, Skill, and Experience:

• Intermediate to Advanced Payroll with Time and Attendance experience is a must; experience with “Paylocity” is preferred.
• Comprehensive 401(k) knowledge.
• Knowledge of basic accounting principles, including “Generally Accepted Accounting Principles” (GAAP).
• Excellent communication skills (written and verbal)
• Must be able to manage sensitive and confidential situations appropriately.
• Strong knowledge of state and federal wage requirements and state tax laws.
• Minimum Experience Required: Bachelor’s degree in accounting, or related field along with at least 3 years in an accounting position, and 2 years’ experience in payroll.
• Ability to work under pressure and adhere to established deadlines.
• Able to maintain a positive work environment and exhibit cooperative behavior.
• Problem-solving skills and strong attention to detail with focus on accuracy.
• Intermediate to Advanced experience with Microsoft Office
• Successful applicant must pass a post-offer background check and drug/alcohol test as a condition of employment.

We offer competitive salary ranging from $70K – $85K.  Excellent benefits package (including medical, dental, vision, and life insurance).  Matching 401k package.  Generous Holiday schedule.  In addition, we provide tuition reimbursement, on-going training, and company events.

Business Development Representative

Smile Business Products is looking for a Business Development Representative to improve our brand recognition and help boost our financial growth throughout our six branches. This is an exciting opportunity to create action plans, strategies, and promote our company that will help us reach our growth initiative include new customer acquisition and client optimization.

Essential Job Duties

• Identify and research potential new customers daily
• Conduct outbound calls
• Strategize and work closely with Account Managers and Sales Managers to help further business
• Establish relationships with C-level decision makers to secure new business opportunities
• Learn and maintenance Database Territory Management System
• Develop and present phone scripts based on vertical markets
• Learn and execute the benefits of Smile’s products and solutions
• Demonstrate outstanding service and support to new and existing customer base
• Other duties will be assigned as business requirements dictate

Knowledge & Skills

• Strong communication and interpersonal skills
• Communication affectively in business-to-business sales over the phone
• Ability to maintain Database Territory Management System
• Proficient with Microsoft Suite
• Driven to succeed with an entrepreneurial business and personal goals
• Desire to achieve monthly quota
• Valid driver’s license and transportation is required
• Applicant must pass a post-offer background check and drug/alcohol test as a condition for employment

Experience

• Minimum Education required: Bachelor’s degree is preferred, or equivalent work experience.
• Minimum Experience required: 1 to 2 years proven Business Development, office technology, ecommerce services, or related industry knowledge

We offer a competitive hourly rate starting at $20.00 per hour + commission and appointment bonus. Excellent benefits package (including medical, dental, vision, and life insurance).  Matching 401k package.  Generous Holiday schedule.  In addition, we provide tuition reimbursement, on-going training, and company events.

Smile Business Products is looking for Account Managers throughout Northern California.  This position is responsible for achieving sales quotas by driving sales revenue and market share in new or existing accounts.  Responsible for planning and organizing daily work schedule.  Keeps management informed by submitting activity reports.  Works with clients to evaluate, identify and understand their account needs and recommends changes in products and services.

Essential Functions:

• Ability to effectively prospect for net new business.
• Ability to build and develop a loyal customer base.
• Follow up on new leads resulting from field activity.
• Organizing sales visits to new or existing accounts.
• Prepares presentations, demonstrations, proposals and sales contracts to new or existing accounts.
• Resolves account/client issues by investigating problems, developing solutions and making recommendations.
• Negotiate new or current contracts.
• Maintains professional and technical working knowledge.
• Ability to utilize sales database and related software.
• Maintain + Exceed Set Standards for Sales Dept.
• Ensure Communication Between Departments & All Levels of Management.

Knowledge, Skill and Experience: 

• At least 2 years of outside sales experience, industry-specific preferred.
• Ability to utilize sales database and related software.
• Ability to work independently.
• Excellent verbal and written communication skills, with the ability to communicate effectively on the phone, as well as, in person.
• Strong technical skills, both from a data entry standpoint and navigation through multiple CSM tools.
• Managing and executing the sales cycle.
• Minimum Education (or substitute experience) required: High School Diploma/ GED
• College degree preferred but not required.

We offer competitive salary with a range between $36,000 – $40,000, plus commission and car allowance. Excellent benefits package (including medical, dental, vision, and life insurance).  Matching 401k package.  Generous Holiday schedule.  In addition, we provide tuition reimbursement, on-going training, and company events.