Thank you for choosing the Smile Helpdesk for your network and computer needs.
In order to assist you with prompt service and be routed to the correct engineer/technician, please follow the steps below.
1) What type of issue are you having? (see options below)
- COPIER CLIENT – Copier|Printer|Scanner
- NETWORK CLIENT -Computer|Laptop| Network |Server
2) Click on the arrow associated with your main issue, complete the form and submit.
PLEASE NOTE: YOUR ISSUE WILL BE ROUTED TO THE NEXT AVAILABLE ENGINEER/TECHNICIAN.
**Please choose the correct issue below, if not, you will be re-routed to the correct queue and this could delay your service**
If you do not have an account with Smile or Smile Support, you will be charged $37.50 per 15 minutes.
Our goal is to provide you with exceptional service…..please let us know how we did by completing the survey at the end of your session. Thank you!
Great support....