Managed Network Services

Supplies | Drivers | Credit Application | Site Survey | Help Desk

Smile simplifies your office network by providing remotely managed network services, spam filtering, spyware and virus protection, off-site storage of critical data, remote patching and updates, and hardward monitoring. Smile’s certified network technicians can solve all your computer and server related problems through our online help desk or on-site same day emergency service. SmileNet eliminates downtime and keeps your business running.

Smile Network Services can customize a comprehensive, affordable, Worry Free IT Solution that will increase business productivity while reducing costs and network down-time. With our “All Inclusive Program” you can have it all: SmileWatch, SmileSpamGuard, SmileOffSite Storage, and Unlimited On-site and HelpDesk Support, all for one flat monthly fee.

Services Capabilities Overview

SmileWatch Agent Technology		SmileWatch Auditing
Very small footprint with a lot of power. Allows you to connect to the HelpDesk quickly, whether you are at the office, at home, or on the road.		Get a Fast, Accurate audit of hardware and software running on Servers, Workstations, and Laptops over the LAN, WAN, and Internet.
SmileWatch Monitoring		SmileWatch Remote Access
Proactive user-defined System Monitoring with instant notification of immediate and potential problems such as low disk space, CPU spikes, backup failures, and Server down issues.		Allows for immediate control of PCs and Servers, regardless of location with minimal user interruption. Works behind Firewalls and NAT.
SmileWatch Patch Management		SmileWatch Backup
Through SmileWatch’s patch module, keep Servers, Workstations, and Laptops up to date with the latest approved Patches and Service packs.		Powerful Backup that implements real-time automated disk backup, Server, and Workstation imaging, file level backup and restoration. With Server and Workstation imaging, restore the entire machine with bare metal restore.
SmileWatch Security/Antivirus		SmileWatch Live Help Desk
Our Unlimited Plan comes with a comprehensive, powerful Antivirus software. Why continue to pay a yearly Antivirus Subscription when it’s included in our Unlimited plan?		Connect quickly to one of our highly trained Help Desk Engineers with a click of your mouse.