Cut Costs and Improve Performance with Managed Services

Cut Costs and Improve Performance with Managed Services

Who takes care of your organization’s network infrastructure, print fleet, and document management system? If the answer to these questions was, “the IT guy”, then you are missing out on important benefits that managed services can offer. Even if you have a dedicated IT team handling these issues, you can put that team to work generating value for your organization if you entrust a managed service provider with low-impact business-critical responsibilities.

These responsibilities include all of the infrastructure and tools your organization uses on a daily basis – networking, telephony, document management, and print resources. Managed services can generate value within every one of these fields by freeing up your IT resources for higher-impact work.

Trust Smile’s Managed Services to Generate Value

Smile provides managed services that address the five most common pain points our clients have when operating their own office infrastructure. We help businesses and educational institutions make better use of their resources by handling the operational needs of all devices on their networks.

1. SmileNET

Our managed network services team can deploy hardware, implement mobile-compatible services, and protect your business data. We offer comprehensive solutions for endpoint security, backup services, web hosting, and content management.

Using the latest network equipment on the market for managed print services, we can outfit your office with the servers, switches, and desktop workstations you need to streamline your digital processes. Our managed network solutions include disaster recovery appliances, onsite and offsite backup, and extensive remote monitoring. With your network infrastructure under Smile’s watch, you can dedicate IT resources to addressing client needs.

2. SmileMPS

Printing represents one of the highest operational costs for most businesses. Your IT team spends a great deal of time keeping your print fleet running, ordering consumables like paper and ink or toner on time, and deploying network-enabled multifunction devices. In most cases, in-house IT teams are overwhelmed just keeping up.

Smile managed printing services can pinpoint opportunities to save on costly expenses related to print usage. By running a comprehensive print audit and configuring your print fleet to meet the needs of each individual user, we can help you reduce unnecessary print usage, saving a significant amount of money from overhead costs.

3. SmileTEL

Smile TEL is a managed communication service that keeps your organization’s phone lines operating at optimal efficiency. The right telephone system ensures that each member of your team can easily communicate with one another – including remote workers and mobile users. By investing in managed communication, you ensure that your organization is positioned to save on telephony costs.

One of the ways we ensure cost savings in our communication management services is by ensuring our clients are properly configured for VoIP. VoIP technology lets you run calls through the Internet, reducing your reliance on expensive telephony infrastructure. We also ensure mobile compatibility and setup wireless networks in our clients’ offices.

4. SmileDOC

Losing documents is an avoidable expense that no modern business should have to shoulder. Advanced document management solutions allow our clients to implement paperless workflows for complex processes. At the same time, we ensure that a digital audit trail exists for every document processed, reducing the damage that mistakes and misfiled documents represent.

Our document management solutions strike a key balance between accessibility and security, make processes easier to complete, and reduce overall paper usage. Smile uses the most advanced document management software on the market, like DocuWare and Drivve, to generate value for our clients.

5. SmileTEC

For 98 percent of businesses, a single hour of downtime can cost thousands of dollars. Improper maintenance is one of the leading causes of office downtime, since employees are too busy to fix what isn’t broken. Once equipment breaks, however, production immediately grinds to a halt and it is up to your IT team to react as quickly as it can.

Smile’s preventative maintenance services can transform reactionary break/fix IT policy to a progressive policy that keeps office equipment working consistently. Our maintenance team members enjoy factory certification to work on Sharp, Lexmark, Canon, HP, and Panasonic devices, among many other brands.

Conclusion

Smile’s managed services are key to helping small and mid-sized businesses leverage scalable technical solutions the way large enterprises do. Instead of expending valuable business resources keeping your IT team busy, free up your employees to work on creative, value-added projects and leave your infrastructure needs to us.

Ready to enjoy the benefits of next-generation managed services? Smile’s  Solution Team can help you cut costs and improve office-wide production.