Panasonic Workgroup and Departmental Document Scanners are reliable. How reliable? They are so reliable that  Panasonic will now provide customers with a 3 years of worry-free scanning via a standard 3-year Advance Exchange Warranty.

Contact Smile today and take advanced of a new Panasonic Scanner and 3-YEAR ADVANCE EXCHANGE WARRANTY.  Click here and see the applicable scanner models

MAHWAH, NJ, April 9, 2012 – Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation anticipates great success for technology provider Smile Business Products, winner of the State of California’s recent copier contract award for mid-range multi-functional devices. For more information, please read Sharp’s Press Release.

Smile Business Products was awarded four categories within the new Printers and Multi-Functional Devices (copier) contract by the State of California, Department of General Services/Procurement Division. The contract provides new Sharp and Lexmark Printers and Multi-Functional Devices (MFD) to State departments and agencies for the next three years.

Whether you’re looking for color or black & white, Smile can help by providing great products and excellent service from the people you know. For more information, please contact Betty Bollinger, Contract Manager at 800-790-7701 Ext 11164

Straight Talk About Cloud Computing….an interview with Joe Reeves, CEO of Smile Business Products by Tony Rishe.  This interview is a great read!  It simplifies Cloud Technologies and how important it is to at least compare traditional IT with Cloud IT.

For more information about Smile’s Cloud Services, contact us at 800-790-7701 or email Britt Siedentopf at bsiedentopf@smilebpi.com.

 

 

Joe Reeves, President & CEO of Smile Business Products Inc. has been chosen as an expert who’s advice will periodically be posted in the Sacramento Business Journal under the Biz Smarts section.

Question: What is the most common mistake small businesses make when evaluating their tech priorities?

Answer:Not educating themselves on new technologies that can improve their businesses. Proactive education will improve implementation both in terms of technical expertise and the resulting capital investment”.

 

Congratulations to Smile’s Service Department for achieving the highest level of service with Sharp Electronics – Platinum Level!

Smile was awarded this service level for the second year in row, and we are proud to be the only dealer on the West Coast to hold this level of service. “At Smile we strive to provide our technicians with the highest level of training possible, and we pass that knowledge through to our customers with Smile’s complete commitment to service excellence”, says Gordon Nakagawa, VP of Service for Smile.  Congratulations to all our Service Technicians.

Press Release

 

Lexmark Accessibility Speech is an embedded application that allows organizations with visually-impaired users to load voice feedback onto the device.

For example, for a visually-impaired person who also has another disability that prevents them from changing toner in the device. Their message may state “The help desk has been notified and will be on site to remedy the situation soon.”

In addition, Accessibility Speech Description provides users will a disability to create jobs on their computer and execute them on the device with a shortcut code.

To learn more about these applications, please contact our Sales Department.

Smile is pleased to share with you the latest DocuWare Press Release – DocuWare CONNECT to Outlook announcing a new module, Connect to Outlook, now available with the latest version of DocuWare 5.1c(SP1).

Storing and searching for email in DocuWare using this new tool has become more efficient, offering significantly more options than Outlook’s regular functionality.

To find out more about DocuWare, contact us today.

Document Management – The term “paperless office” has been around for more than twenty-years….but the reality is that over 90 percent of the corporate memory is still on paper, and we create more paper documents that ever! This is a very informative article from Matt Pearce, Smile’s Nevada Sales Manager.

This is a good read….print it out and share with your office. It makes so much sense! Office Technology NNBW

If you would like to meet with Smile’s Document Management Specialist, please email Rachel Clark at rclark@smilebpi.com to set up an appointment.

Your Office Copy Machine Might Digitally Store Thousands of Documents That Get Passed on at Resale

 

(CBS) At a warehouse in New Jersey, 6,000 used copy machines sit ready to be sold. CBS News chief investigative correspondent Armen Keteyian reports almost every one of them holds a secret.

Nearly every digital copier built since 2002 contains a hard drive – like the one on your personal computer – storing an image of every document copied, scanned, or emailed by the machine.

In the process, it’s turned an office staple into a digital time-bomb packed with highly-personal or sensitive data.

If you’re in the identity theft business it seems this would be a pot of gold.

“The type of information we see on these machines with the social security numbers, birth certificates, bank records, income tax forms,” John Juntunen said, “that information would be very valuable.”

John Juntunen’s company Digital Copier Security – developed software that can scrub all the data on photocopier hard drives. (CBS)

Juntunen’s Sacramento-based company Digital Copier Security developed software called “INFOSWEEP” that can scrub all the data on hard drives. He’s been trying to warn people about the potential risk – with no luck.

“Nobody wants to step up and say, ‘we see the problem, and we need to solve it,'” Juntunen said.

This past February, CBS News went with Juntunen to a warehouse in New Jersey, one of 25 across the country, to see how hard it would be to buy a used copier loaded with documents. It turns out … it’s pretty easy.

Juntunen picked four machines based on price and the number of pages printed. In less than two hours his selections were packed and loaded onto a truck. The cost? About $300 each.

Until we unpacked and plugged them in, we had no idea where the copiers came from or what we’d find.
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